✅ Eligibility for Returns

• Products must be returned within 4 to 5 calendar days from the date of delivery.

• Items must be unused, unopened, and in their original condition.

• Return is applicable only for non-perishable items (e.g., decor, handmade accessories, skincare products). Perishable goods (e.g., food items) are not eligible for return due to hygiene and safety concerns.

• Only regular priced items may be refunded. Discount Sale items cannot be refunded.

🚚 Return Process

• Contact our support team at [pavitrikavs@gmail.com] within the return window to initiate a return request.

• Pack the item securely to prevent damage during return transit.

• Customers are responsible for return shipping costs, unless the product was defective or incorrect.

• To complete your return, we require a receipt or proof of purchase.

• Only regular priced items may be Returned. Discount Sale items cannot be Returned.

📦 Non-Returnable Items

• Perishable food products

• Custom-made or personalized items

• Items damaged after delivery

🔁 Refunds & Replacements

• Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of the return.

• Approved returns will be refunded via the original payment method within 5–7 business days.

• If applicable, a replacement will be shipped at no extra cost.

• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company, it may take some time before your refund is officially posted.

• Next contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and you still have not received your refund yet, please contact us at [pavitrikavs@gmail.com].

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [pavitrikavs@gmail.com].